Customer Support

Customer Support is the easiest and most accessible way to find the best daily food, drink, and entertainment specials in every quadrant of Calgary!

Customer Support

Sub Heading

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam condimentum a lorem et blandit. Nulla pharetra enim lacus, eget iaculis justo bibendum ut. Aenean commodo nec velit a eleifend. Nullam molestie tempus sapien sit amet tincidunt. Pellentesque lacus dui, vehicula in enim sed, dapibus consectetur nisl. Nunc odio odio, vehicula quis felis sed, mollis facilisis quam. Sed tincidunt libero et sapien tristique accumsan. Cras eros erat, porttitor non lobortis et, hendrerit in turpis.

Sub Heading

Vestibulum porttitor id nisl ac suscipit. Duis luctus massa eget erat pulvinar viverra. Duis vel lacus quis tellus volutpat lacinia. Nullam at erat eros. Nunc tincidunt felis ac dapibus rhoncus. Nam at leo sed dolor sodales rutrum. Proin elementum elit eu sapien facilisis, vitae bibendum arcu sollicitudin. Donec et sagittis leo, eu venenatis libero. Nunc quis diam ex. Duis sed lobortis enim.

Sub Heading

Phasellus quis libero mattis, condimentum neque in, fermentum orci. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Integer id scelerisque mauris, vitae hendrerit augue. Nam ornare, lacus in semper accumsan, lacus enim pretium enim, a ultrices tortor nunc egestas ante. Nullam euismod lectus quam, in consectetur velit luctus eget. Fusce auctor nibh lectus, ut efficitur elit rhoncus eget. Etiam et eleifend turpis. Cras et orci quis enim pulvinar bibendum. Pellentesque vestibulum, mi vel lobortis auctor, magna orci volutpat nisi, quis rhoncus nunc tellus nec tortor. Ut imperdiet efficitur euismod. Vivamus ut lectus quam. Aliquam finibus turpis purus, ac varius ante viverra vel.

Sub Heading

Duis eu massa semper, posuere enim vitae, hendrerit augue. Cras id aliquet turpis. Nunc porta egestas metus, vitae maximus odio sodales vel. Nulla maximus auctor nisi. Pellentesque leo nibh, vulputate nec sagittis eu, aliquet in diam. Vestibulum bibendum vulputate laoreet. Cras posuere mi vel est auctor, ac bibendum lacus laoreet. Mauris ac pellentesque nulla, in molestie purus. Nunc eleifend ultrices tellus et iaculis. Nunc imperdiet laoreet tellus, ut pretium diam. Etiam hendrerit dui nec magna pulvinar, sed lobortis metus luctus. Nam sit amet odio vitae metus convallis pharetra. Donec dapibus eleifend mi mattis vulputate. Ut tellus ipsum, malesuada facilisis lobortis et, tempor eget felis. Etiam a sodales tortor.

At a Glance

Medilink-Global, a publicly listed company in the Alternative Investment Market of the London Stock Exchange, has operational presence and healthcare providers’ network in UK, China and all major South East Asian countries. It is principally involved in providing regional third party claims administration (“TPA”) services, emergency medical assistance facilitation services, healthcare management services and operating a state-of-the-art electronic healthcard network infrastructure to facilitate healthcare claims processing.

OdiTek, with the help of its app connectivity experts, iOS and Android app development team, and Web Platform developers created Optimal Health integrated platform solution to deliver TPA customer services in multiple delivery channels.

Industry

Medical TPA, Healthcare Insurance

Key Results

A platform solution that renders TPA services on the go, healthcare services and information for customers, insurance agents, HR managers, providers and operations. Successful deployment and usage of an integrated heterogenous sub systems catering needs to all stakeholders in the TPA business.

Technologies Used
  • Design: Bootstrap Responsive Design
  • OS: Linux, Android, iOS, Windows
  • Languages: Java, Objective C, PHP, .Net, Java Script, AngularJS, NodeJS
  • Database: SQL, MongoDB, MySQL, SQLite
  • Third Parties: Payment GWs, SMS GWs, Logistic APIs, Data Analytics Open Source Stacks
  • Deployment: Tier-4 Cloud
Mobile Solutions
CRM Solutions
eCommerce Solutions

HIGH LEVEL ARCHITECTURE

Result

The integrated platform development project took 8 months to deploy CRM Solution, Mobile Apps on Android & iOS & eCart web portal. All sub-systems were deployed which were perfectly working sealmessly with each other, providing all intended business functions in a centralized automated manner. With a month of deployment and system handover, entire customer support functions successfully migrated to the platform and TPA customer features are started being provisioned using the platform. The success of this project led to another similar project from the same Medical TPA industry.

Like to know more about the project?

Case Studies
Sending