ATXPERT CRM Product
The objective of the project is to develop a web based CRM application that manages the customer relationship management function along with ticket management for ATXPERT.
Registration of AT Expert Hardware Asset(Models, Serial Numbers, Purchase from (Vendor Details), Yearly Renew dates etc.
Registration of AT Expert Clients(Company Details, Support Contract Periods, Support Scope..)
Ticket Management system integrated Auto Create Ticket when customer submits an e-mail to support@atxpert.com.
Auto Create Ticket when customer submits Request via Web form and backend customer service user will tag the ticket to AT-Xpert Client list and view the Support Contract details and Scope and SLA
Backend Customer Service User Close Ticket after resolution and update Reason, Resolution Details + Man Hours spent. This could be reduced from Contracted Man Hours/Days if Tagged to Atxpert Client.
This crm product is developed by using core php.
Customer : ATXPERT
Industy : Networking & network security
Duration : 4 months
Technoloty Used : PHP, Jquery, Bootstrap Framework, HTML, CSS
Why Choose OdiTek
- Expertise in web design to mobile apps development across digital platforms
- Our SEO programs help your online channels to remain competitive & visible
- We guarantee significant Cost Reduction while ensuring 100% quality
- Get 2-4 weeks Risk-Free Trial before kick-start
- Preferred digital technology partners to our happy clients
- Flexible work hours based on need Commitment to excellence, Reliable
Key Points
- Highly trained resources in digital marketing
- Data analytics driven social marketing campaigns
- Agile methodologies & practices Domain experience in internet branding
- Happy international clients
Skill Set
- Software design, programming and testing
- Optimized, high-productivity porting Cross-search engine development skills
- Proven SEO, pay per click advt, social marketing skills
- Multiple OS, tools, technology skills
