RPA in Retail
RPA in Retail
Robotic Process Automation (RPA) uses software to emulate human interaction with applications and systems, typically using a standard user interface (UI). World-Leading Retailer Adopts RPA to Empower its Workforce and Deliver a Better Customer Experience. RPA has the power to transform the back office.
Manage customer records across multiple systems and process changes with ease. Virtual Workers ensure all of your CRM information is synchronized as they link systems, processes and activities on demand, 24 hours a day, 7 days a week.
Inspire loyalty in your customers with automated customer loyalty schemes.
Produce return authorization faster with Virtual Worker automation. Whether on the high street or online, process your customers’ returns in an instant with our platform.
Meet your credit regulatory demands without using valuable resources.
RPA can help ensure you understand how your business is performing on a month to month basis. Virtual Workers provide you with the information you need to drive your business forward.
Handle your customer complaints effectively with automated incident handling, prioritization and resolution – or when necessary, escalation to a specialist within your business.